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Online Course Support Resources

Student with headphones in taking notes while looking at a laptop in his home

Find resources below to help you succeed in your online courses!

What hardware & software do I need for taking online courses?

When taking online courses, there are some additional materials that students need to make sure they have access to before committing to taking such a course. 

Icon of Computer with Mouse and Keyboard Circled in RedOperating System

Students taking one or more online courses should have dedicated access to a computer using a modern operating system such as Windows 10 or Mac OS X. They should also have access to a backup computer in case of equipment failure.

Icon of Service Bars Circled in RedInternet Connection

A high-speed Internet connection (e.g. DSL or Cable) is required for online students. Sometimes a wireless connection can be unstable or have poor signal quality. Visit the Speed Test website to test your Internet Connection Speed.

Icon of Web Browser Circled in RedWeb Browsers

A minimum of two web browsers (e.g. Firefox, Google Chrome, and Safari) is required for online students. Please note Internet Explorer is not compatible with Blackboard.

Recommended Browsers:

  •                        

Microsoft Office 365 Logo Circled in RedMicrosoft Office

Make sure your computer has Microsoft Office Suite installed to enable you to view Word documents, PowerPoint files, etc. The 缅北强奸 offers a free version of Microsoft 365 that can be installed on up to five computers. For more information, please visit IT's software website. 

Adobe Logo Circled in RedAdobe Acrobat Reader

Adobe Acrobat Reader enables users to view and print PDF files but has negligible PDF creation capabilities. Most research articles and online journals are saved in PDF format.

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Antivirus Usi Online LearningAnti-virus software

Anti-virus software is a computer program that detects, prevents, and takes action to disarm or remove malicious software programs, such as viruses. To avoid the most current viruses, students must update their antivirus software regularly. Students can set up most types of antivirus software to update automatically. For on-demand protection, the allows students to scan their computer for viruses and other malicious software for free.

If you are using Windows 8 or 10, please turn on Microsoft Defender.  to view additional instructions. 

Other antivirus software: 

  •  

Additional items that may be required for some courses are:

  • Headset: A headset/earphone can separate the audio input (microphone) and output (speaker) to avoid feedback/echo. 

  • Webcam: A webcam either attached or embedded in your computer.

Blackboard Ultra Help for Students

Blackboard App

The Blackboard App allows students to interact with courses, content, instructors, and other students on mobile devices.

You can access Blackboard from your mobile browser, but some features may not work well due to limitations of mobile devices. Instead, it is recommended that you access Blackboard using the free Blackboard mobile app, which is available for iOS, Android, and Windows.

Getting started

Download the application and install on your device. The Bb Student application is free and can be downloaded from the following locations:

After launching the app on your device, search for 鈥溍灞鼻考殁��  and enter your my缅北强奸 login to begin accessing your Blackboard courses.

Features

With the Blackboard App you can:

  • Access course content, check grades, view announcements, and complete assignments.

  • Engage with peers and instructors

  • Get real-time push notifications to your phone about new grades, upcoming tests, and due dates.

Limitations

With the Blackboard App you cannot:

  • Submit Assignments

  • Take quizzes or tests

Resources

Honorlock Support

Having a technical problem with Honorlock? Get help through Honorlock directly.

Honorlock offers 24/7 support.

For live support and more information, visit .

If Honorlock isn't working for you, Online Learning has created a Troubleshooting page to help. Click the button below.

Honorlock Troubleshooting Tips

To see if your technology is compatible with Honorlock, complete the .

Frequently Asked Questions

  1. Why is 缅北强奸 offering online proctoring?
    缅北强奸 cares about student learning. Online proctoring ensures fairness and levels the playing field for all students. Read more about .

  2. What is Honorlock?
    Honorlock is a remote proctoring service that creates a fair testing environment for all students by protecting exams and academic integrity.

  3. Why was Honorlock chosen?
    Honorlock provides students with a convenient option for taking an online exam without having to travel to a testing center/campus or schedule the exam ahead of time. Honorlock's proctoring software monitors your exam session and alerts a live test proctor if it detects any problems, meaning you won't be watched during the entire exam.

  4. How do I install Honorlock?
    You'll need to use the Google Chrome browser and install the Honorlock Chrome extension. Then, you simply log into Blackboard like you normally do and begin the exam. Once you start the test, Honorlock will walk you through a quick 60-second pre-test checklist to make sure you're ready for the proctored exam. Our authentication process allows you to quickly begin your proctored exam.

    See also:


  5. If my online exam requires proctoring, what will I need?

    1. Operating System

      • Windows 10+

      • macOS 10.15+

      • Chrome OS

    2. Browser/Extension

      • Google Chrome (+120) - This is the only browser that Honorlock supports.

    3. Internet Speed

      • 1.5 Mbps download

      • 750 Kbps upload

    4. Other

      • Webcam with a microphone

      • Student or Government Issued Photo ID

      • Reliable internet connection

      • Quiet, private location

    NOTE: Be prepared to scan the room with your webcam. 

  6. Is online proctoring required for all online exams?
    No. Online proctoring for exams is an option that your instructor may or may not require for course exams. If the instructor has enabled online proctoring for an exam, then it is required of all students in the class. If you have an online exam that requires proctoring via Honorlock, a notification will be provided within your syllabus.

  7. What about student privacy?
    Test taker privacy is extremely important to Honorlock online proctoring. You can find Test Taker Privacy Statement and FAQ at Honorlock's .

  8. What about accessibility?
    Honorlock is compatible with a number of .

  9. Can I see what it looks like to use Honorlock?
    Yes, Learn 

More from Honorlock:

VoiceThread FAQs

  1. What's VoiceThreading?


  2. How do I log into VoiceThread (VT)?
    Please visit the VoiceThread: Guide for Students and Instructors PDF.

  3. How do I create a VT?


  4. How do I comment on a VT?


  5. How do I share a VT?


  6. How do I edit a VT?
    Please to learn to edit an existing VT.




  7. How do I submit a VT to a Threadbox?
    Please  to learn to submit a VT to Threadbox.

1. How do I access Zoom?

  1. Click on the Zoom Icon under Eagles Apps

    Screenshot of Eagles Apps with Zoom Circled in Red

2. How do I download Zoom?

Visit 听to download Zoom on your computer or mobile device.

For desktop download:听

    1. Click the "Download"听button under听"Zoom Client for Meetings."

      Screenshot of Download Button for Zoom Circled in Red
    2. The Zoom file will be downloaded automatically. Run the downloaded file to install the app.

      1. 狈辞迟别:听if you have trouble finding the downloaded file, please go to the "downloads" folder on your computer, look for the "zoominstaller" or "zoomlauncher" file, and run it by double-clicking it.听

    3. Open the new application and click on "Sign In"

    4. Click on "Login with SSO"

      Screenshot of Login with SSO Button

    5. Type "缅北强奸" as the company domain
    6. Login using your 缅北强奸 username and password

3. How do I join a Zoom meeting?

4. How do I schedule a Zoom meeting?

5. How do I start a scheduled Zoom meeting?

To start a scheduled meeting, you can do ONE听of the following options.听

    1. Go to听, find the meeting and click "Start."

      The meeting link could be your personal meeting room, or a meeting previously scheduled (as seen in the picture below)

      Screenshot of Zoom Screen with My Meetings and Start Circled in Red

    2. Or you can start the meeting from your zoom client app. Select "Meetings,"听locate the meeting and select听"Start."

      Upcoming Screenshot Tab of Zoom with Start Button Circled in Red

6. How do I access Zoom meeting controls?

7. How do I screen share on Zoom?

8. How do I record a Zoom meeting?

For additional Zoom tutorials, please go to the听

Please view the听Best Practices for Using Zoom听PDF.听

  • Apple devices:
    • to view instructions for uploading scanned documents from an Apple device.
  • Android devices:
    • to view instructions for uploading scanned documents from an Android device.

Keep in touch and stay productive with your class using MS Teams and Office 365, while doing classwork remotely.

Microsoft Teams Overview:

  • With Microsoft Teams on your PC, Mac, or mobile device, you can:
    • Pull together a team听
    • Utilize the chat feature, rather than email
    • Securely edit files at the same time
    • See likes, @mentions, and replies with a single tap,
    • Customize files by adding notes, websites, and apps
  • Microsoft Teams: The Basics for Collaboration

Click on the button below to see complete instructions.
Windows Virtual Desktop Instructions

Access is available to following software:

  • Microsoft Apps 365听
  • Firefox
  • Chrome
  • New Edge
  • Media Player Classic
  • Notepad++
  • OIV
  • Mathematica
  • Gantt Project
  • SPSS
  • DB Visualizer
  • Visual Studio
  • RISA 2D, 3D, Connection, Floor, Foundation (with the server set to BE-2012-INS)
  • MAPP_MFT testing icons
  • SolidWorks
  • MATLAB
  • Jamovi

Connect With
Online and Adult Learning

(812) 465-1010