听 听 听Oftentimes we are faced with the need to have critical conversations with others that could also be referred to as "difficult discussions鈥, "important interactions", or even "crucial conversations".听 Knowing how to prepare for and conduct these interactions can be critical for a successful outcome. This program is based off key elements from the best-selling book,听Crucial Conversations:听 Tools for Talking When Stakes are High.听
听 听 听Critical conversations happen all of the time with everyone. Conversations are considered critical when opinions vary, the stakes are high and emotions run strong.听 In this session, participants will learn how to handle critical conversations in an effective manner rather than avoiding the problem by choosing to go silent.
听 听 听The program can be customized to fit your organization鈥檚 specific needs. It can also be chosen as part of a customized Leadership Skills Certificate, offering prospective, new and experienced leaders an opportunity to gain needed skills.
I attended a Crucial Conversations class and I believe what you do is really impactful as this class really got my wheels spinning! 听I truly feel that I can have tough conversations or at least be better prepared to have them. Thank you so much for preparing such a well thought out and structured program.
听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听-Aimee, AstraZeneca
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听 听 听 Paula Nurrenbern听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 Office 812-461-5425 听 听 听 8600 University Boulevard听 |
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听 听 听 听Lesley Groves听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 听 Office 812-464-1854 听 听 听 听8600 University Boulevard听 |