Ã山ǿ¼é

Skip to content

Mastering Service Excellence in Banking

Delivering exceptional customer experiences isn’t just a skill—it’s a mindset. Join us for an engaging, interactive class designed to elevate your service standards and strengthen client relationships.

You’ll learn how to:

• Deliver consistent and memorable experiences
• Listen actively and respond effectively
• Communicate with clarity and confidence
• Turn challenges into opportunities
• Boost customer satisfaction and loyalty

Through real-world examples and collaborative discussions, you’ll gain practical strategies to create memorable experiences that keep customers coming back.

Invest in your growth. Master the art of service excellence.

Not sure where to start?

Ìý

Our skilled professionals in Corporate Partnerships and Customized Training with Ã山ǿ¼é Outreach and Engagement will meet with you to discuss your needs and identify the best resources to meet those needs, whether from Ã山ǿ¼é, across the region, or the country. We’ll ask you to specify current skill-gap needs you’d like addressed in a training program, coaching session, or a team retreat.  Our professional subject matter experts will work with you to ensure a clear understanding of those needs and recommend how best to sustain the training or coaching once completed.

to indicate interest and availability for individual or group training.
Together, we will develop the best plan for your employees and company.

Get Started Today

Request more information to get started on a needs assessment.
Together, we will develop the best plan for your employees and company.

Ìý Ìý Ìý Paula NurrenbernÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Office 812-461-5425
Ìý Ìý Ìý Director of Corporate PartnershipsÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Cell 812-455-3629
Ìý Ìý Ìý and Customized TrainingÌýÌý

Ìý Ìý Ìý 8600 University BoulevardÌý
Ìý Ìý Ìý Evansville, Indiana 47712ÌýÌý
Ìý
Ìý Ìý Ìý Pjnurrenbe@usi.eduÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý ÌýÃ山ǿ¼é.edu/Custom-Training

Ìý Ìý Ìý ÌýLesley GrovesÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Office 812-464-1854
Ìý Ìý Ìý ÌýAsst. Director of Corporate PartnershipsÌý Ìý Ìý ÌýÌý
Ìý Ìý Ìý Ìýand Customized TrainingÌýÌý

Ìý Ìý Ìý Ìý8600 University BoulevardÌý
Ìý Ìý Ìý ÌýEvansville, Indiana 47712ÌýÌý
Ìý
Ìý Ìý Ìý Ìýlagroves@usi.eduÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ã山ǿ¼é.edu/Custom-Training

Connect With
Corporate Partnerships and Customized Training

(812) 461-5425